Shakira Canty · Operations & Systems

I build the operationsportalsautomationsAI agentssystems
businesses actually run on.

Client portals, team dashboards, coaching apps, workflow automation and AI agents for service-based founders, built so your business runs without you in every task.

Based in Atlanta. Working with founders everywhere.

Shakira Canty at the center of what every business needs: more leads, automations, client onboarding, CRM, SOPs and systems, reporting and KPIs, team workflows and AI agents.

0builds in this portfolio
0years teaching special education
0people led as a COO: 11 VAs, 7 consultants
0client records running through one portal on day one

What I build

Everything a service business runs on, built to fit the way you work.

  • Client portals
  • Team dashboards
  • Coaching and membership apps
  • Workflow automation
  • AI agents
  • Event check-in systems
  • Brand websites
  • SOP hubs and team training

The work

Real problems, built into systems that run.

Client and studio builds. Client details stay private; the problems and the systems are real.

  • Coach dashboard inside a fitness coaching app: client trends, app activity and team tools
    Coach dashboard in the fitness coaching app on a phone: sales, recurring revenue, clients and website traffic

    Coaching app · bilingual

    Fitness coaching app, team build

    A creator fitness business, running on its own app.

    The problem and the build
    The problem
    Coaching, workouts, nutrition, payments and community lived in different places, which made a bilingual client base hard to serve and harder to grow.
    What we built
    A coaching app in English and Spanish: guided workouts, photo-to-macro nutrition tracking, billing, a member community and a coach dashboard that shows client trends and app activity at a glance.
    • Coach dashboard
    • Guided workouts
    • Nutrition tracking
    • Stripe billing
    • Member community
    • English and Spanish
  • Team dashboard inside the member portal
    Member portal on a phone
    View live

    Member portal · admin portal

    Member portal for a faith-based organization

    Enrollment, member resources and payments in one place.

    The problem and what I built
    The problem
    A growing membership organization ran applications, member resources, payments and document delivery by hand across a website builder, a CRM and email.
    What I built
    A member portal with an admin side: application and onboarding flow, a member vault for resources and documents, payments and shipping connected, and roles instead of hardcoded names so the team can change without a rebuild.
    • Member and admin portals
    • Secure member data
    • Stripe payments
    • CRM connected
    • Document generation
    Visit the live site
  • ClientTrack team dashboard
    ClientTrack dashboard on a phone

    Team operations portal

    One portal for a whole education team

    Every client, every program, one source of truth.

    The problem and what I built
    The problem
    Client records, program pipelines and team tasks were spread across spreadsheets and inboxes, so nobody had the full picture.
    What I built
    A team operations portal that tracks every client through each program pipeline, with the whole team working from one place. A 175-client pipeline was imported and running from day one.
    • Kanban pipelines
    • CSV import
    • SLA tracking
    • Audit log
    • Dashboards
    • CRM webhooks
    Live app (opens to sign-in)
  • Team portal dashboard behind shakiracanty.com: revenue, active clients, hours and project status
    shakiracanty.com on a phone
    View live

    Brand website · client and ops portals

    shakiracanty.com

    A front door that books calls and a back door where the work gets done.

    The problem and what I built
    The problem
    My own business needed a site that books calls on its own, plus a private place where clients and my team can actually work.
    What I built
    A brand site with booking built in, plus an admin portal, client portals and an internal ops portal (company hub, SOPs, delivery checklist, templates) behind one login.
    • Brand website
    • Booking built in
    • Client portals
    • Ops portal
    • SOP hub
    • Invite-only access
    Visit the live site
  • Event dashboard with live attendance stats
    Door check-in screen with QR scanner and checked-in count
    View live

    Event check-in system

    QR check-in for live events

    No lines, no duplicates, VIP recognized at the door.

    The problem and what I built
    The problem
    Live events with 100 to 200 attendees were checked in from spreadsheets at the door: slow lines, duplicate entries and no quick way to tell general admission from VIP.
    What I built
    A QR check-in system: a unique code per attendee delivered by email and text, a pass page with credential, schedule and entry QR, tier-aware confirmation at the door and double check-in prevention. Run at two live events.
    • QR passes
    • Email and SMS delivery
    • Tiered admission
    • Staff check-in
    • CRM connected
    View the pass page
  • Inside Ignitly: the top three AI-matched business ideas for a founder
    Ignitly homepage on a phone
    View live

    AI platform · my own product

    Ignitly

    From "I want a business" to a first real step.

    The problem and what I built
    The problem
    Would-be founders get stuck between wanting a business and knowing what to do first, and generic advice does not know them.
    What I built
    An AI platform that runs a discovery quiz, matches the person to business ideas that fit their skills and goals, and builds a launch plan with an AI coach that walks them through the first steps.
    • Discovery quiz
    • AI idea matching
    • Launch plans
    • AI coach
    • Subscriptions
    Visit the live site
  • Marketing attribution system

    Marketing data the team can finally trust

    Closed naming rules across two brands, enforced by a link builder.

    The problem and what I built
    The problem
    Campaign links were built by hand with no shared rules, so nobody could say with confidence which channels drove sales.
    What I built
    A tracking taxonomy with closed naming rules across two brands, branded reference guides for the team and a link builder that enforces the rules, with one owner approving every new code so the data stays clean.
    • Tracking taxonomy
    • Link builder
    • Team reference guides
    • Approval workflow
  • Workflow automation · real estate

    Lead-to-close automation

    Every lead followed up, from first inquiry to closing.

    The problem and what I built
    The problem
    High-producing agents lose deals in the gaps: slow first replies, follow-ups that slip and handoffs that live in someone's head.
    What I built
    An automation flow for agents and their teams: instant lead response, follow-up sequences, clear pipeline stages and handoffs through closing, ready to adapt to any team's CRM.
    • Instant lead response
    • Follow-up sequences
    • Pipeline stages
    • Team handoffs
  • AI chief of staff · runs my business

    Sage

    My own chief of staff, built to run without me.

    The problem and what I built
    The problem
    Business rules, decisions, SOPs and follow-ups all lived in my head, which is exactly the problem I solve for clients.
    What I built
    An AI chief of staff that holds my business rules, SOP register and decision log, sends a daily brief, runs the weekly ops review and chases follow-ups. I run it on my own business first, so I can build it for yours.
    • Daily brief
    • Decision log
    • SOP register
    • Weekly ops review
    • Follow-up chasing

How I work

Operations before automation.

You can't automate a broken process. So I fix the process first, then build the system that keeps it running.

Where your operations sit

  1. In your head
  2. Documented
  3. Automated
  4. Runs without you

Keep scrolling. The dial moves as you read the process.

  1. 01

    Audit

    I get inside the operation and map how the work really moves today, where it breaks and what that costs you.

  2. 02

    Blueprint

    We design the process, the roles and the handoffs before anything gets built.

  3. 03

    Build

    I build the system: documented processes, workflows, portals and the AI agents that carry the repeat work.

  4. 04

    Handover

    I train your team the way a teacher would, with a plan they can follow. If your team can't run it without you, it isn't done.

Shakira Canty in a purple blazer
Teacher first. Operator always.

The founder

Teacher first. Operator always.

I'm Shakira Canty, founder of Wealthy Intentionz and co-founder of Level Up Automations. I spent eight years as a special education teacher before I moved into operations, and most recently ran a growing education company as its COO: a team of 11 virtual assistants and 7 consultants, the client journey, and every process behind it.

That's still how I work. I get inside the operation, find what's breaking, and build the system that removes it: processes, portals, automation, AI agents. If your team can't run it without you, it isn't done.

  • Atlanta, GA
  • M.S. in Instructional Technology
  • Founder, Wealthy Intentionz
  • Co-founder, Level Up Automations
  • Founding member, Sistahz in Systems

Let's find what's breaking in your operations.

Book a free 30-minute Operations Strategy Call. We'll look at where things are breaking down, what's keeping you from scaling and whether we're a good fit to work together.

Book an Operations Strategy Call

Prefer email? hello@shakiracanty.com